HR People Partner

Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry . We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better.



HR People Partner
Miejsce pracy: Kraków


The role will involve:
  • Conduct a full cycle of talent management process (onboarding and adaptation, performance review, probation period control, termination of agreements, etc.)
  • Implement and support new initiatives related to HRM (leadership educational programs, HR analytics, HR processes automatization)
  • Integrate and support existing HR processes and contribute to improvements in team members experience flow. Ensure that HR policies are understood and followed
  • Work closely with management and people to improve work relationships, build high-performance culture and retention strategy. Advising team members in HR administration inquiries, providing required information using available sources
  • Implement and supervise surveys and data analysis (NPS, eSat, reporting, etc)
  • Actively support Team Leads/ Operation Managers in their quest to set up and manage high performing teams, help to identify and resolve issues before they affect teams` performance
  • Establish and maintain trustful cooperation with the team, pro-actively interact with team members and be there when needed. Act as a main point of contact for all HR related staff
  • Conduct regular feedback talks and performance reviews
  • Managing the performance appraisals held yearly for the team members, trial reviews, conduct 1-on-1 with team members to track engagement and satisfaction level
  • Be involved in personal development planning for the team members, hereunder Performance Improvement Planning, promotions etc.
  • Resolving complex people relations issues and address grievances
  • Providing cross-location support in set-up and utilizing company HR tools
  • Collaborate with the team in organizing corporate events and engagement activities
  • Manage benefits package
What will make you successful at the position:
  • Strong English communication and written skills
  • Experience with personnel production under Polish law
  • Experience using Bamboo HR or other relevant Personnel records administration tool (preferable)
  • Strong Google services and Excel knowledge
  • Experience in working with big volume data (extraction, analysis)
  • Good analytical and interpersonal skills
  • Proactive and positive approach)
We offer:
  • Competitive compensation
  • English classes with the native speaker
  • Business hours: 10 AM - 7 PM; 11 AM - 8 PM
  • Corporate training and parties
  • Family environment with an extremely friendly team and unlimited support
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.

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